Replacement is offered for any damaged goods ,during transit(with evidence).

We have a No-return/No Refund policy, which means you can receive(with Photo Proof) replacements for damaged good(during transit) with proof
You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at woof@itsaboutmydog.com

You can always contact us for any return question at  woof@itsaboutmydog.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your cancellation, please contact us at  woof@itsaboutmydog.com